Terms and Conditions

Last updated: 31 March 2026

1. About Us

This website is operated by Marover7 Limited, trading as Aldaso UK.

Company name: Marover7 Limited
Company number: 15700900
Registered office: 39 Linstead Way, London, SW18 5QA, United Kingdom
Email: info@aldaso.co.uk
Phone/WhatsApp: 07473 957290

These Terms and Conditions govern your use of our website and the purchase of products from us.

By placing an order through our website, you agree to these Terms and Conditions.

Our products are designed primarily for gym, training, sports and professional-use environments.

2. Our Products

Aldaso UK supplies sports and gymnastics training equipment, including training mats, crash mats and related products.

Product descriptions, images, dimensions and specifications are provided as accurately as possible. Minor variations in colour, appearance or measurements may occur.

Customers are responsible for checking that the product is suitable for their intended purpose before ordering.

3. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you will receive an order-confirmation email. This confirms that we have received your order but does not necessarily mean that we have accepted it.

A contract between you and Marover7 Limited is formed when we confirm acceptance of your order or dispatch the goods.

We reserve the right to refuse or cancel an order where:

a product is unavailable;
payment has not been authorised;
incorrect pricing or product information has been displayed;
fraud, misuse or unauthorised activity is suspected; or
we are unable to deliver to the address provided.

If payment has already been taken for an order that we cannot accept, we will issue a refund.

4. Pricing and Payment

All prices are shown in pounds sterling and include VAT where applicable.

Any VAT exemption, relief or zero-rating will apply only where permitted by law and where the customer provides any required information or written declaration before the order is processed.

Payments and checkout are processed through Shopify and associated payment providers.

Payment must normally be made in full before goods are dispatched.

Approved organisations may be offered payment by invoice, subject to prior agreement and any applicable checks or conditions. Unless otherwise agreed in writing, invoices are payable within 30 days of the invoice date.

Ownership of the goods remains with Marover7 Limited until payment has been received in full.

Any applicable delivery charge will be displayed at checkout or confirmed in a quotation before the order is accepted.

5. Business Customers

Where products are purchased wholly or mainly for business, commercial, professional or organisational purposes, the purchase will be treated as a business-to-business transaction.

Consumer cancellation rights may not apply to business purchases.

Business customers are responsible for ensuring that products are suitable for their intended use, environment and operational requirements.

Any quotation, credit arrangement or invoice terms must be agreed in writing.

Unless otherwise agreed, payment by invoice is due within 30 days of the invoice date.

Risk in the goods passes to the customer when delivery has been completed.

6. Pricing Errors

We take reasonable care to ensure that prices and product information displayed on our website are accurate. However, errors may occasionally occur.

If we identify an error before accepting your order, we will contact you and give you the option to:

proceed with the order at the correct price; or
cancel the order and receive a full refund.

We are not required to supply goods at an incorrect price where the error is obvious and could reasonably have been recognised as an error.

7. Delivery and Logistics

Free standard delivery is currently available on orders to mainland UK unless otherwise stated at checkout or agreed as part of a quotation.

Products held in UK stock are normally dispatched within 1–2 working days. Delivery is usually completed approximately 2–3 working days after dispatch.

Made-to-order products normally take approximately 10–18 working days from the order date. We will confirm the estimated delivery time and keep you informed of any significant changes.

Delivery times are estimates and are not guaranteed. Delays may occur because of courier problems, production schedules, supplier delays or other circumstances outside our reasonable control.

We will take reasonable steps to notify you of any significant delay.

Additional delivery charges may apply to:

locations outside mainland UK;
unusual or restricted delivery locations;
international deliveries;
unusually large or bulk orders; or
deliveries requiring special arrangements.

Any additional charge will be confirmed before the order is accepted.

Customers are responsible for providing a complete and accurate delivery address and ensuring that suitable access is available for delivery.

Risk in the goods passes to the customer when delivery has been completed.

8. Consumer Right to Cancel

This section applies where you purchase goods as an individual consumer rather than wholly or mainly for business purposes.

For most online purchases, you may cancel your order without giving a reason within 14 days beginning on the day after you receive the goods.

To cancel, you must clearly notify us by emailing info@aldaso.co.uk within the cancellation period.

After notifying us, you must return the goods within 14 days.

You are responsible for the direct cost of returning unwanted goods unless:

the product is faulty;
the product is not as described;
the wrong product was supplied; or
we have agreed to cover the return cost.

You may inspect a product as you would reasonably be permitted to do in a shop. We may reduce the refund where the value of the goods has been reduced by handling beyond what was reasonably necessary to establish their nature, characteristics and functioning.

Cancellation rights may not apply to goods made to your individual specifications, clearly personalised goods or other products excluded by law.

This section does not affect your statutory rights.

9. Returns and Refunds

Please contact us before returning any product so that we can provide return instructions and identify the delivery when it arrives.

Returns should be sent to:

Returns depot only – no customer visits without prior arrangement

Aldaso UK
Cinch Self Storage Earlsfield
666–678 Garratt Lane
London
SW17 0NP
United Kingdom

Customers must package returned goods securely and should retain proof of postage or collection.

Where a consumer validly cancels an eligible online order, we will normally issue the refund within 14 days after receiving the returned goods or receiving evidence that they have been sent back, whichever is earlier.

We may withhold the refund until the goods have been returned or evidence of return has been provided.

Where applicable, the refund will include the cost of our least expensive standard delivery option. Additional amounts paid for an enhanced or faster delivery service may not be refundable.

Refunds will normally be made using the original payment method.

10. Faulty, Damaged or Incorrect Goods

Goods supplied to consumers must be of satisfactory quality, fit for purpose and as described.

If a product is faulty, damaged, not as described or incorrectly supplied, please contact us as soon as reasonably possible with:

your order number;
a description of the problem; and
photographs where appropriate.

Depending on the circumstances and your legal rights, you may be entitled to a repair, replacement, price reduction or refund.

We may ask you to return the product or allow us a reasonable opportunity to inspect it.

Where goods are confirmed to be faulty or incorrectly supplied, we will cover reasonable return costs.

Any request that customers inspect goods or report visible damage promptly is intended to help us investigate the issue and does not limit statutory rights.

11. Product Use and Safety

Our products are designed for sports, gymnastics, training and related activities.

Customers are responsible for:

selecting a product appropriate for the intended activity;
checking the product before each use;
following any instructions and safety information supplied;
using the product on an appropriate surface;
ensuring suitable supervision where required; and
removing the product from use if it becomes damaged or unsafe.

Where products are used by children, students, gym members or participants, appropriate supervision and risk assessments should be provided by the responsible organisation or adult.

Products must not be used for purposes for which they were not designed.

We are not responsible for injury, loss or damage caused by misuse, unauthorised modification, incorrect installation, inadequate supervision or use contrary to supplied instructions, except where liability cannot legally be excluded.

12. Intellectual Property

All website content, including text, logos, graphics, photographs, product descriptions and design elements, is owned by or licensed to Marover7 Limited.

You may not copy, reproduce, modify, distribute or commercially use this material without prior written permission, except where permitted by law.

13. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

death or personal injury caused by negligence;
fraud or fraudulent misrepresentation;
breach of rights that cannot legally be excluded; or
any other liability that cannot be excluded or limited under applicable law.

Where you are purchasing as a consumer, we are responsible for foreseeable loss or damage caused by our breach of these Terms or failure to use reasonable care and skill.

We are not responsible for losses that were not foreseeable when the contract was formed.

Where products are purchased for business purposes, to the maximum extent permitted by law, we will not be liable for:

loss of profit;
loss of revenue;
loss of business;
loss of anticipated savings;
loss of opportunity; or
indirect or consequential loss.

14. Website Use

You must not misuse our website by:

knowingly introducing viruses, malicious code or harmful material;
attempting to gain unauthorised access;
interfering with the operation or security of the website;
using the website for unlawful or fraudulent purposes; or
infringing the rights of Marover7 Limited or any third party.

Our website uses cookies and similar technologies. Please refer to our Cookie Policy for details of the cookies we use and how you can manage your preferences.

Personal information is processed in accordance with our Privacy Policy.

15. Events Outside Our Control

We will not be responsible for a failure or delay caused by circumstances outside our reasonable control.

These may include severe weather, transport disruption, courier failure, industrial action, supplier delays, fire, flood, epidemic, government restrictions or interruption to communications systems.

We will take reasonable steps to minimise the effect of any disruption and will contact affected customers where appropriate.

16. Changes to These Terms

We may update these Terms and Conditions from time to time.

The Terms that apply to your purchase will normally be those displayed on our website when your order is placed.

Any changes will not affect rights or obligations that have already arisen unless required by law.

17. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

If you are a consumer resident elsewhere in the United Kingdom, you may also benefit from any mandatory protections available under the laws of the country in which you live.

Nothing in this section limits a consumer’s right to bring proceedings in a court that has jurisdiction under applicable law.